Works with your stack
Payment processors, scheduling and booking tools, CRMs, point-of-sale—anything that knows when a customer experience just finished.
Reputation growth, made human
Turn real customer experiences into trust that wins business.
Lauded helps you ask every customer for honest feedback, grow your presence on the review sites that matter, and put your best customer stories to work—through email, SMS, QR codes, branded links, and website widgets.
For businesses where trust matters
Healthcare — Patients pick providers by rating. Lauded asks after the visit by SMS or email and routes them to Google or Healthgrades—compliantly, without staff chasing anyone.
One complete reputation loop
Don’t just collect reviews. Build a repeatable trust engine.
Lauded connects the entire journey—from the first request to the proof future customers see on your site.
- 01
Reach
Ask real customers at the right moment by email, SMS, a clean link, or QR code.
- 02
Listen
Give every customer a simple way to share honest feedback about their experience.
- 03
Grow
Make it effortless to reach the public review destinations that matter to your business.
- 04
Show
Turn imported reviews into fresh social proof with embeddable Editorial widgets on your own site.
Links people trust
Your business name. One clean path to the right place.
Replace long, forgettable URLs with a link customers can recognize, type, print, and share.
biz.review/
- biz.review/your-business— all destinations
- googl.review/your-business— Google
- fbook.review/your-business— Facebook
- hgrades.review/your-business— Healthgrades
- ylp.review/your-business— Yelp profile
Each destination follows that platform’s current policy. Yelp opens your profile; Tripadvisor and other sites are available through the universal biz.review journey.
biz.review/your-business
YB
Share on Google
Share on Facebook Leave private feedbackAutomation and integrations
Reputation that builds itself while you run the business.
Lauded plugs into the systems you already use—payments, booking, your CRM. A purchase or a completed job starts the follow-up on its own, and every review lands without anyone on your team logging in.
- Trigger
Customer pays or books
Your payment, booking, or CRM system tells Lauded the experience is complete.
- Day 2 · optional
Branded text
A short, recognizable SMS with your logo and a clean review link.
- Day 3
Email follow-up
A friendly reminder for anyone who hasn’t answered yet.
- Their answer
Experience captured
One honest question. Happy or not, you hear it.
- Result
Review, where it counts
They land on the review destination of their choice—Google, Facebook, Healthgrades.
Built for you, not by you
Our team designs and connects the workflow to your setup. You approve the message and the timing; we handle the plumbing.
Tuned to your rhythm
Day-two text, day-three email, or whatever suits your customers. Every ask is honest and goes to every customer—never a hand-picked few.
Built into the way you work
Meet customers wherever the experience happens.
Thoughtful follow-up, without the weekly busywork.
Set up an email or SMS journey once, then make honest review outreach a consistent part of the customer experience.
- Day 0Customer experience completedReady
- + 2 hoursSMS request sentSent
- + 2 daysEmail follow-up scheduledScheduled
Turn any real-world moment into a path to feedback.
Put a direct, mobile-friendly review journey on receipts, tables, packaging, appointment cards, front desks, and event materials.
Scan. Tap. Share.Every code opens the same branded review journey as your link.
Customer range
One reputation system. Very different businesses.
A national receivables firm, a custom-stair manufacturer, and a two-agent real-estate team. Different sizes, different sectors, the same trust problem.
Healthcare receivables · est. 1949
State Collection Service, Inc.
1.4 → 4.3 stars on Google
423 reviews as of Sept 1, 2026. A difficult category, asked automatically inside the payment flow.
Read the story →Custom manufacturing · e-commerce
Discount Quality Stairs
Sells prefab custom stairs online to homeowners and builders nationwide. Every new review has kept the average at five stars, and a live Lauded widget puts those experiences beside the order button.
Residential real estate · South Bay, CA
Freddy & Leslie Real Estate Team
“Freddy and Leslie are amazing! They are professional, knowledgeable and thorough.”
A two-agent team whose business runs on referrals. Lauded imports their Zillow reviews and keeps them current on their own site.
Your best customers already have the story. Make it easy to share.
Start with branded links and QR codes, or build a complete email, SMS, feedback, and website-widget workflow.
Start with Lauded